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Library FAQs

Get A Library Card?

Library cards are issued to residents of Itasca.  A resident is defined as: Any person who has, as his/her permanent residence, any property within the legal boundaries of the Village of Itasca, whether the property is owned or rented. To get a library card, you’ll need to fill out a registration form AND provide two pieces of identification that verify your identity and residence.  If a photo I.D. shows your current Itasca address, only one additional acceptable item with proof of a current Itasca address, such as a current utility bill, is needed.  The following documents containing your name and address will be accepted as verification:

  • Drivers License
  • Credit Card
  • Printed Check
  • Lease
  • Printed Bill
  • Medicare card

You may apply for a library card in person or online.  If you apply online, you will be issued a temporary card number.  The temporary card number will be valid for two weeks.  You will need to come into the library during that two week period to receive your permanent library card.  Don’t forget to bring the necessary pieces of identification that verify your identity and residence when you come by the library.

Non-Itasca Residents may apply for a library card but will be charged a fee based off a state formula related to property taxes. Non-residents must apply for a card at the library within their high school district. Please bring the necessary pieces of identification AND your most recent property tax statement when applying for a non-resident card at ICL.

Click here to apply online.

To view our library card policy in its entirety, click here.


Request Materials?

If the item you are looking for is already checked out, you may place a reserve on it. You can do this online through the library’s online catalog or at the Circulation Desk.

In addition to our regular borrowing services, we also offer options to request items from other libraries. Click on Chat With Us for assistance in requesting materials from other libraries outside our consortium.

The library participates with most other Illinois libraries in reciprocal borrowing. Most libraries will honor your library card, but will require that you register as a reciprocal borrower and be in good standing at this library. There will be certain restrictions on reciprocal borrowing.

If there is an item the library does not own that you feel would be beneficial to the collection, you can make suggestions for purchase. There are suggestion cards available at all public service desks. These suggestions will be forwarded to the appropriate department for consideration. You can also make a suggestion online, by clicking Suggest A Purchase.


Renew Materials?

You can renew everything except DVDs and Magazines that are not overdue, has not been renewed already and does not have any reserves on it. You can renew items by calling the library at 630-773-1699, by going online (Renew Items), or by coming into the library with the item in hand.


Change My PIN?

If you have not previously set up a PIN, the library has provided you with one. It is “changeme” and we recommend that you change it at your earliest convenience for security reasons. If you have previously setup a PIN and cannot remember it, please click on the Forgot your PIN? link on the logon page.


Download e-Materials?

The Library has several options for downloading e-Materials.

  1. My Media Mall
  2. Axis360
  3. Hoopla Digital
  4. Zinio
  5. Tumblebooks


Pay My Fees?

You may pay your fees in person at the library.

To pay online with a debit or credit card:

  1. Access your Library Account.
  2. View library bills.
  3. Select bill(s) to pay.
  4. View payment amount.
  5. Complete payment form.
  6. Submit payment.
  7. Print record of receipt.


E-Pay accepts Visa, MasterCard, and Discover.
When your transaction is complete, you will receive a confirmation number via email.  Your account will be updated immediately allowing you to operate your account.


Print Wirelessly?

Wireless Printing

Printing from laptops or iOS and Android devices is available for public use. Have your document saved and ready, and click here to print from your laptop or click here to download mobile printing apps. Black & white printing costs 10 cents/page; color printing is 50 cents/page. Ask a librarian if you need any help with this service.


Does the library have meeting rooms available to the public?

The library has two meeting rooms available to the public. Please complete and submit the Meeting Room Application, available here.

For more information, please contact the Patron Services Department.

Get Something Notarized?

The library has several notaries on staff. The notary service is free of charge. For more information and availability contact the library at (630) 773-1699 or email


Get a Museum Pass?

Talk to a librarian today about checking out a museum pass.

List of participating musuems:

  • Air Classic Inc. Museum of Aviationof 12 aircraf
  • Arlington Heights Historical Museum
  • Bronzeville Children’s Museum
  • Brookfield Zoo (Chicago Zoological Society)
  • Cantigny Park
  • Chicago Botanic Garden
  • Elgin History Museum
  • Elgin Public Museum
  • Graue Mill and Museum
  • Lake County Discovery Museum
  • Mitchell Museum of the American Indian
  • Oriental Institute Museum
  • St. Charles Heritage Museum
  • The Children’s Museum in Oak Lawn


Follow the Library?



Apply for a Passport?

We accept passport applications by appointment only. More information is available here.